PixelCraft Studios Privacy Policy

This privacy policy describes how PixelCraft Studios collects, uses, and protects personal data when you visit or use our online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner.

PixelCraft Studios is the data controller responsible for your personal data. Our address is 45 Dr. Radha Krishnan Salai, Ground Floor, Chennai, Tamil Nadu, 600004, India.

Information We Collect

We may collect personal data from you when you interact with our site, such as when you make an inquiry, request a quote, register for a service, or communicate with us. The types of information we collect may include your name, contact details, company affiliation, and details about your project or service requirements.

We may also automatically collect certain information about your device and your use of our online platform through technologies like cookies and server logs. This information may include your IP address, browser type, operating system, referring URLs, and details about how you interact with our site.

How We Use Your Information

We use the information we collect for various purposes:

• To provide and manage the services you request, such as processing inquiries and fulfilling photography service contracts.
• To communicate with you, respond to your questions, and provide customer support.
• To improve our site and services, understand how our platform is used, and develop new features.
• To send you marketing communications about our services that may be of interest to you, in accordance with your preferences.
• To comply with legal obligations and protect our rights and interests.

Legal Basis for Processing

We process your personal data based on several legal grounds:

• Necessity for the performance of a contract with you (e.g., providing photography services).
• Necessity for compliance with a legal obligation (e.g., tax or accounting requirements).
• Our legitimate interests in operating our business, improving our services, and communicating with you, provided these interests are not overridden by your data protection rights.
• Your consent, which you may withdraw at any time, for specific processing activities such as sending marketing communications.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties in limited circumstances:

• With service providers who perform services on our behalf, such as IT hosting, analytics providers, and professional advisors. These third parties are obligated to protect your information.
• When required by law or legal process, or to protect our rights or the safety of others.
• In connection with a business transaction, such as a merger or acquisition, subject to appropriate confidentiality agreements.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose of processing.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data under certain conditions.
• The right to request restriction of processing of your data.
• The right to object to the processing of your data under certain circumstances.
• The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the contact details provided below. We may require you to provide proof of identity.

Cookies

Our online platform uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide certain features. You can control cookies through your browser settings.

Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our online platform.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

PixelCraft Studios
45 Dr. Radha Krishnan Salai,
Ground Floor,
Chennai, Tamil Nadu,
600004, India